Terms of Service

Last updated: February 5, 2026

These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing our website or making a purchase from hi raya! ("we," "us," or "our"), you agree to be bound by these Terms.

1. Use of Our Website

You agree to use our website for lawful purposes only and in a way that does not violate any applicable laws or regulations. You may not use our site to engage in fraudulent, abusive, or harmful behavior.

2. Products and Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or change product descriptions and pricing at any time without notice.

Some products may be offered for local pickup only or may have limited shipping availability. Details will be clearly stated at the time of purchase.

3. Orders and Payments

By placing an order, you agree that:

All information provided is accurate and complete
You are authorized to use the payment method submitted
Prices and availability are subject to change

Payments are processed securely through third-party payment providers. We do not store full payment information.

We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in pricing, or suspected fraud.

4. Shipping and Local Pickup

Shipping timelines, fees, and eligibility will be provided at checkout.

For local pickup orders, instructions and scheduling details will be communicated after purchase. Failure to pick up an order within a reasonable timeframe may result in cancellation without refund.

5. Refunds and Returns

Due to the nature of our products, all sales are final unless otherwise stated.

If you receive an incorrect or damaged item, please contact us within a reasonable timeframe so we can review and assist.

6. Intellectual Property

All content on this website—including text, images, logos, product names, and designs—is the property of hi raya! and may not be copied, reproduced, or used without our prior written consent.

7. User Content

If you submit reviews, comments, or other content to us (including on social media), you grant hi raya! a non-exclusive, royalty-free license to use, reproduce, and share that content for marketing or promotional purposes.

8. Limitation of Liability

To the fullest extent permitted by law, hi raya! shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

Our total liability for any claim related to our products or services shall not exceed the amount paid for the product in question.

9. Indemnification

You agree to indemnify and hold harmless hi raya! from any claims, damages, or expenses arising out of your violation of these Terms or misuse of our website or products.

10. Third-Party Services

Our website is hosted on Squarespace and may include links to third-party services. We are not responsible for the content, policies, or practices of third-party websites or services.

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the website constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States and the state in which hi raya! operates, without regard to conflict of law principles.